Dutch Focus CX provides sales, customer service, marketing, and outsourcing tailored to Dutch companies, led by Dutch management. We build solutions around your goals, with a team that has genuine expertise across a range of sectors. Clear, focused, and straight to the point.
We don't believe in one-size-fits-all solutions. Every project is tailored to your situation, carried out by people who are valued for their talent and experience. That's how we build lasting customer satisfaction, not quick fixes.
Get in touch with the teamWe don't consume contacts, we contact the consumer.
We tackle problems, we don't talk them away.
No standard scripts and no waiting around. These are the principles behind every project we take on.
Dutch Focus CX is a BPO fully focused on the Dutch market, led by Dutch management. We provide sales, customer service, marketing, and outsourcing tailored to your needs, delivered by professionals who know the Dutch language and culture inside out.
New projects can be in any market, nothing is too complex. Thanks to the growing Dutch-language market in Egypt, now home to more than 10 language centres offering Dutch, we combine native Dutch speakers with well-trained Egyptian talent.
Building lasting customer satisfaction by actually solving problems, instead of talking them away. Clear answers, always.
Personal collaboration, tailored solutions, and people who are valued for their talent. That's the difference we make.
"We're not building a call centre, we're building teams that make the difference. That starts with people who feel valued for their talent, and ends with clients who actually get helped."
Mahros Zaghlol
CEO, Dutch Focus CX
From customer contact to brand growth: we build every project around your goals, not a standard package.
Skills that translate into actual revenue.
We call leads on your behalf, handled by people with the skills to genuinely sell. They know your product or service inside out, and know how to turn a conversation into results, with an eye for a lasting relationship with the customer.
From back-office to specialist processes: if it can be outsourced, we can handle it. Every project is built around your goals, not a standard package.
New projects can be in any market. Here are some of the sectors where our team has already built up experience.
Tell us briefly what you're looking for. We'll get in touch within one business day to discuss the possibilities.
Pick a time that works for you. Within 30 minutes we'll know if, and how, we can help.
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